A proud Italian manufacturer, FAR has the ability to produce 100% of its product range at its factory in Bologna, in the north of Italy, with cross competences in manufacturing different technologies under the same roof, including blind rivets, rivetnuts, professional portable tools, tools for assembly lines, as well as semi-automated systems.
FAR distributes its technologies to several, and quite different, profiles of clients, such as distributors and dealers, as well as system integrators and end user manufacturers – who often require customised technologies and services. “These services are a key part of FAR’s offer, especially when it comes to prompt answers on technical and commercial matters; a first-class stock management service for the shortest lead times; as well as support with logistics and connections with qualified forwarders; plus, consultancy on all documents for export and support with imports as well,” explains Massimo Generali, owner and managing director at FAR Srl.
When it comes to customised fastening technologies the team at FAR can also provide consultancy and cross competences on fasteners, tools, and automated systems, to make sure it covers any client application. To guarantee it can provide this level of service to every customer, FAR invests its time, energy and money in ensuring it keeps up to date with the latest developments, which enables it to anticipate the requirements coming from markets in different parts of the world.
“FAR managers regularly visit customers and attend national and international exhibitions to check markets, sectors and main competitors’ innovations,” points out Massimo Generali.
“New video communication systems, and new after sales methodologies, have also been implemented over recent years to provide technical assistance and training to technicians in different part of the world. The network of tool repair service stations has also been further strengthened to make sure original spare parts and solutions can be submitted to clients. In addition, demonstrations of tools and automations are now facilitated in several markets thanks to local FAR showrooms recently activated in the UK, Poland, the USA, Canada and in Oceania,” mentions Pierluigi Cassani, export sales and marketing director.
Massimo Generali adds: “A lot of our focus is also being paid to digitalisation in quality control in production, in automatic warehouses, and the entire logistic area – with the aim to increase traceability, detect faulty products and minimise errors. Increasing care is also paid to the selection of suppliers and to validate the entry of the raw materials and components. In fact, the entire FAR organisation is monitored to increase efficiency and productivity in everyday operation.”
Massimo Generali concludes: “‘Made in Italy’ means a lot to us but it mainly means to work responsibly; to serve our clients promptly; to continuously innovate our technologies and increase our productivity; as well as to keep our engineers developing new solutions and ensure we are dedicated to the most promising projects. ‘Made in Italy’ means to focus on a high-quality range of products, respect quality protocols and improve services. It means having passion in all we do, everyday. It also means to renew the Italian tradition in manufacturing technologies and serving clients, which was one of the strongest in the world until the 1990s and is now facing new global challenges and changes.”
www.far.bo.it/en
Will joined Fastener + Fixing Magazine in 2007 and over the last 15 years has experienced every facet of the fastener sector - interviewing key figures within the industry and visiting leading companies and exhibitions around the globe.
Will manages the content strategy across all platforms and is the guardian for the high editorial standards that the Magazine is renowned.
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