By offering intelligent e-business solutions to trade and industry customers, F REYHER Nchfg GmbH & Co KG is able to optimise these sourcing processes. The company works with customers to produce an optimal ordering process that can be individualised and tailor-made to each customer’s situation and needs.
REYHER’s solutions include electronic ordering in the user-friendly web shop RIO (REYHER Internet Order), electronic transmissions of orders or Kanban triggered ordering, as well as electronic catalogues, which could be used in e-procurement systems. Moreover, OCI – Open Catalogue Interface – enables collecting items into shopping carts and transferring this information to procurement systems.
EDI – Electronic Data Interchange
The first solution that REYHER is able to provide is using EDI – Electronic Data Interchange. This reduces the number of manual work steps necessary to place an order by using a paperless, automatic exchange that delivers a fast and secure service.
EDI enables electronic transfer of all standard purchasing documents. Orders or delivery forecasts can be created at a click and automatically exchanged between business partners. Also, order confirmation, dispatch notification and invoices can be exchanged electronically, considerably reducing manual effort. This paperless processing saves time and reduces possible sources of error.
As a result checks can be carried out directly in the customers’ system and identification features such as item number and order numbers can be stored.
To keep set-up time for customers to a minimum, electronic message format standards such as EDIFACT, openTRANS and Idoc-XML can be used, as well as customer specific formats.
ROM – REYHER Order Management
With ROM – REYHER Order Management the focus is on the secure and reliable supply of materials. E-business comes into play as soon as barcode and scanner technology are implemented to simplify C-part sourcing. Kanban supply systems can be combined with electronic documents to improve data quality. Processing effort for each ordering procedure is reduced, while reliability of supply is simultaneously improved. Order triggering via the REYHER scanner system is transmitted or is carried out directly from the customer’s Kanban system.
By using RFID technology REYHER is able to offer three customer orientated solutions including:
- ROM | RFID-BOX ID: A ‘postbox’ solution with unique optional multiple ordering.
- ROM | RFID-RACK ID: An RFID solution for Kanban racks where an empty container is placed on an ‘intelligent shelf’ that automatically triggers an order.
- ROM | RFID-FLOOR ID and RFID-CASE ID: A solution that uses pallets as returnable collection containers. An empty box is placed on the pallet and an order is triggered.
RIO – REYHER Internet Order
The webshop RIO – Reyher Internet Order provides round the clock access to every item in the current REYHER catalogue. Varied search criteria are available to locate items – using special characteristics, free text search or goods groups structure. After the search process the user can easily carry out a range of article related actions, above and below the hit list, using the multifunction menu.
With very few clicks, users can customise the webshop with favourite lists, their own item numbers and several shopping carts, and edit the data for their own goods recipient. All customer-specific data is stored in the menu under ‘My Account’. At the same time the REYHER contact person’s details are always visible.
Availability and price for items required can be checked online immediately. Customers can also place orders easily and quickly and always have an overview of previous orders in the order history or can activate authorisation procedures if required.
Easy barcode supported ordering with RIO|SCAN
REYHER can make ordering in the webshop RIO even easier with RIO|SCAN. Customers choose an item from the webshop that must be ordered regularly. Using the ‘print barcodes’ button, a PDF document is created that can be printed on a standard A4 printer and then used for shelf labelling. There is also an option to print individual labels using a label printer.
Ordering the item is then easily done when required using a handheld scanner. The customer scans the barcode and transfers the data from the scanner into the webshop. The barcodes are recognised and the items are placed in the shopping cart.
Additional label designer tool
The flexible and intuitive to use ‘label designer’ provides an alternative to the labels provided in the webshop. This additional tool makes designing individual labels possible. With the single or label sheet option, it is possible to freely define and position the boxes, giving greater design freedom. The boxes can include texts of items and product illustrations that are already stored in the system.
Free text can also be used on the labels. The label information created can be stored in a customer’s account and be used by RIO|SCAN for printing labels.
Electronic catalogues for customer systems
REYHER also offers electronic catalogues that are adaptable to each customer – meaning that the REYHER item data can be
transferred into every procurement system. Information on supply range and the sourcing price are always available. Implementing a product data management system can improve data quality and ensure greater flexibility.
The company provides the catalogue in many common formats such as Excel, CSV, BMEcat and DATANORM. Several classification systems, for example eCl@ss® or UNSPSC®, make searching for items even faster and easier.
Barcode delivery notes for incoming goods
Finally, REYHER is able to offer customers barcoded delivery notes, which simplify and speed up incoming goods procedures for REYHER items. Barcodes can be added to the classic REYHER delivery notes, with the customers then using their own scanners. The barcode can include data from the top of the delivery note (e.g. PO number) as well as data from positions (e.g item number). As soon as the delivery and positions are identified, the booking follows automatically. This solution replaces manual effort removing a possible source of error.
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