Mobile technologies have come a long way over recent years and the need for businesses within the fastener and fixing industry to embrace digitalisation has never been greater. Kerridge Commercial Systems Ltd (KCS) is one provider of software solutions that is doing what it can to facilitate this transition by developing mobile Apps for its customers.
KCS’ K8 business management software is used by companies throughout the fastener industry and the recent deployment of mobile Apps has made these customers more adaptable to new, digital ways of working. In many cases, mobile Apps are integral because they facilitate efficiency improvements – helping to cut the number of hours spent on manual tasks, as well as the associated costs.
For instance, KCS launched K8 eReceipts to allow users to quickly book in receipts from purchase orders, freeing up the hours that are spent every month manually carrying out the task. Users are automatically notified whenever a problem arises, so not only are they able to rectify it as soon as possible, but customers also benefit from enhanced levels of service.
K8 ePick is also creating efficiency improvements. The simple to use App automatically guides users to the right bin locations in the most effective sequence. Once users have reached the location, items can be scanned using the mobile device, making sure deliveries of fasteners and fixing products are right first time.
Another KCS App that is making deliveries more streamlined is ePOD. The App enables images to be captured at the point of delivery and an electronic signature is taken from the recipient. Everything is stored against the delivery record, so staff can access the information they need and drill down into the level of detail they require.
“KCS has developed Apps to help businesses run smoother and make day-to-day life more efficient. These Apps are designed to take the ERP system to the job, rather than the other way round. There has been a noticeable shift towards digital solutions over recent months and the pandemic has hastened the pace of technological change. Companies recognise the need to adopt digital tools to stay relevant and provide better services for their customers,” comments James Mitchell, UK & IE managing director at KCS.
Having joined the magazine in 2012, Claire developed her knowledge of the industry through the numerous company visits, exhibitions and conferences she attended both in the UK and abroad.
Claire prides herself on keeping readers well informed and up to date with the latest industry news.