Management + Systems

Infor, an industry Cloud company, has helped automotive supplier David + Baader GmbH (DBK) move to the Cloud after the company fell victim to a cyberattack, which abruptly knocked out its existing on-site systems. The switch to Infor CloudSuite Automotive was successfully launched three weeks following the attack.

DBK is a long-standing customer of Infor and had been using the ERP solution Infor LN until October 2021 – when cybercriminals paralysed the entire technical infrastructure with an attack that also damaged all backups. The company not only lost its current data but was also forced to conduct its business processes via paper traffic. Massive production downtimes and delivery problems were imminent and with them, severe economic damage.  

Infor helped with damage control with a team of experts from a wide range of disciplines and worked closely with the company to ensure DBK was able to restore its production capability as quickly as possible. Together, DBK succeeded in setting up and going live with a new IT system in the Cloud within a few weeks, using the latest technology and under strictly controlled security conditions.

"The project to make a multitenant Cloud system available and usable for a customer in just a few weeks, especially with this critical situation at DBK, is a blueprint for further demanding projects in our target markets," says Jens Schmidt, senior account manager at Infor. "I see the project at DBK as a showcase for what we are capable of doing for our customers."   

The process was made possible by the deployment of numerous experts from different Infor divisions, including IT administrators, security and migration experts, who worked as a crisis team. The system was rebuilt from scratch by importing data from a backup saved a few days before the attack, which was restored under the highest security requirements. The latter was done with the help of computers that were operated in isolation from all networks to exclude any danger.   

With Infor, DBK now has a technological software suite for company management that is always up to date. In addition, numerous modifications could already be mapped in the standard, which also avoided costly individual configurations and eliminated additional vulnerabilities for secure operation. With the standardised platform, new functions for business intelligence are now available, as well as interfaces for networking with external suppliers in the future.