Insight

For almost 30 years WTI Fasteners has been one of the UK fastener industry’s best kept secrets, with the ability to manufacture over 145 million wire inserts per year – in different sizes and materials – for customers around the world. Now, through investment in key machinery and a commitment to introducing additional services, WTI is ready to step into the spotlight.

Working with both end users and distributors across a number of industries – including automotive, aerospace, marine, rail, furniture, and medical equipment – WTI Fasteners Ltd has a wide range of production machinery that enables it to produce high performance wire thread inserts in stainless steel, phosphor bronze, inconel and nimonic 90.

The company is dedicated to producing quality products, which it is able to do thanks to its quality and inspection department, which includes a recently purchased Keyence measuring machine. This commitment to quality is also underlined by it achieving AS 9100 Rev C for the aerospace industry. Another important part of WTI’s quality promise is its well-stocked tool room, where it is able to build bespoke manufacturing machinery.

“We’re very focused on quality and we are always looking to be one step ahead of the competition,” comments Jo Mason, director at WTI Fasteners Ltd. “For us that means a constant investment in machinery for increased efficiency and responding to customer demands.”

One such investment was a new cleaning machine, which helps improve the physical appearance of the final product. “The cleaning machine does not affect the product’s performance but adds another layer of quality to the product we are supplying and underlines our commitment to customer service. An aesthetically pleasing product is crucial,” explains Jo.

The company has also invested in Comcount automated bagging machines for its packing department. This means WTI can provide distributors with specified quantities ‘off the shelf’ from its fully stocked warehouse. An extensive stockholding of large quantities in most common sizes also ensures short lead times with 97% of UK orders shipped on the same day.

A further demonstration of WTI’s flexibility is its customer-controlled order process with no minimum order quantities or time restrictions on orders. “We have the benefit of being an independent company,” states Jo proudly. “That enables us to make it easy for customers to buy, letting them order what they need – rather than just a pre-determined quantity.”

As well as its extensive stockholding WTI is also able to offer prompt technical assistance with dedicated engineers. “We pride ourselves on providing the same level of service to every client, large or small, and will work together to provide the correct solution. Customers are making a more informed decision when it comes to sourcing products, so our technical assistance is paramount,” explains Jo.

WTI’s drive to constantly provide customers with new services is highlighted by its newly launched website, which will also soon feature a technical library containing product specifications and information. “Export accounts for 50% of our sales and the new website will enable us to reach additional global markets including America, the Far East, Australia and Europe,” comments Jo.

As a proud independent UK manufacturer, WTI is able to offer a unique flexibility to customers and can quickly introduce additional services or bespoke solutions that provide real benefits. Thanks to its extensive stockholding, customer controlled order process, and continuous investment in machinery, the company is now in a position to establish itself in new global markets and provide a wide range of solutions for customers both large and small.

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