This is our DNA
30 September 2016
Established in 1953 Colombo Ezio Srl, a manufacturer of special and standard fasteners, is now in its second generation of ownership, but continues to adopt the same motivations and beliefs that have served the company well over the past 60 years.
Mr Dino Fasoli, owner of Colombo Ezio, explains: “For us the most important aspect of the business is to ensure that we get the perfect balance between quality, flexibility, service and improvement. By doing this we can ensure that we offer a high-quality product to the customer at the most effective price.”
Colombo Ezio manufactures a wide range of products including nuts, lock nuts, cage nuts, clamps, fasteners and a selection of components for industries including automotive, agriculture, motor transmissions, marine, textile machinery, and lifting components. The company is ISO 9001:2008 certified and works towards a zero waste target.
“Our mission is to produce bushes, nuts, fasteners, whether standard or customised, and deliver them to the market in the most flexible and timely fashion,” states Dino Fasoli. “We also guarantee to deliver products of the highest quality, as well as to the specified requirements and design. We are aware that the success and the development of the business depend on our capability to satisfy customers’ needs.”
As a small business, Colombo Ezio likes to have a more direct and personal relationship with its employees to ensure they understand the needs of the business and are able to anticipate and satisfy customers’ requirements. The company also works closely with its customers to understand what they need and how it can provide the perfect service.
“As a business it is important that you have a natural and prompt feedback from both your staff and customers,” says Dino Fasoli. “It is only by ensuring that feedback reaches directly and immediately the necessary people, that we are able to improve the service and products we supply.”
He continues: “We want to position ourselves as a partner for the customer. We are a company that is ready to discuss and help to find the best solution for both parties – ensuring the highest quality product at the most competitive price. We are able to interact with customers in order to understand their expectations, to evaluate their satisfaction level, and to offer them solutions to their requests.”
It’s by following these guidelines that Colombo Ezio has been able to grow and develop a workforce with an in-depth knowledge throughout the different departments of the company, whether it be turning, press and shears, assembling, quality control, warehouse or packaging.
By creating such an efficient and experienced team the company is able to continuously optimise the manufacturing process and create products for markets around the world – gaining the complete satisfaction of its customers.
Dino Fasoli concludes: “As a company we are proactive in looking forward at what is ahead in relation to the market and the technology that will be available. We are focusing on increasing our business in the long-term and to invest strategically in order to improve our service.”
www.colomboezio.it
