Just like many fastener companies, the Covid-19 crisis has somewhat slowed Bülte’s momentum towards 2020. However, as a specialist in plastic protection parts, as well as plastic and plastometallic fasteners, Bülte is still focused on improving the digital experience of its customers with the launch of its online 3D product catalogue.
The new 3D product catalogue allows the instant download of 3D models including those of washers, fasteners, bushes, spaces, and nuts. This helps speed up the design process for customers, as it has been designed specifically for use right from the product design phase.
Enabling contact with end customers, the 3D catalogue is in-line with Bülte’s desire to offer a personalised service, and enables engineers to quickly and easily navigate through products to find and download the free 3D model they need – in more than 100 software formats and versions.
The investment in its online product catalogue has come at a very interesting time. During the global pandemic Bülte’s French site was partly closed for three months – with the sales teams working from home and the company shipping goods at a slower pace. This saw activity reduce by 40%, although nothing ever stopped totally and production continued, as well as the delivery of goods to customers.
The German branch remained open throughout, with new hygiene rules and protective barriers in force – such as wearing masks, regular disinfection of common premises and equipment, social distancing, and the introduction of traffic flows around the company.
“This crisis being global and worldwide has brought us closer to our customers, who have been very understanding since they have had to face the same difficulties and changes as we have,” commented Bülte. “Our relationships have been changed for the better. Of course, we are aware that the activity for 2020 will be less than in previous years, and we will undoubtedly see a decrease in turnover of around 15%, but we are adapting and will continue to develop new products. In the future, whatever the necessary changes to be applied in our working environment, our priority remains the creation of a close relationship with our customers. Our technical sales teams will go on providing customers with personalised support to guide them in their choice of products and respond to their requests.”
Bülte has more than 30,000 references available, covering a wide range of products including plastic and plastometallic fasteners and fixings, washers, bushings, nuts, screws, screw caps, protection caps, plugs, protection plugs, spacers, handles, handwheels, knobs, plastomet, plastimont, cable clips, cable glands, cables ties, grommets, adjustable feets, stamped parts, and threaded rods.
Present in France, the United Kingdom, and Germany, Bülte delivers these products all over the world into a wide range of industries – including military, food processing, furniture, medical and aerospace, along with personalised advice. “For more than 60 years, Bülte has benefited from the most efficient know-how and dynamism, with a strong emphasis on quality, flexibility and reactivity.”
Having spent a decade in the fastener industry experiencing every facet – from steel mills, fastener manufacturers, wholesalers, distributors, as well as machinery builders and plating + coating companies, Claire has developed an in-depth knowledge of all things fasteners.
Alongside visiting numerous companies, exhibitions and conferences around the world, Claire has also interviewed high profile figures – focusing on key topics impacting the sector and making sure readers stay up to date with the latest developments within the industry.
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