Following Aichelin Service GmbH’s acquisition of the Group’s subsidiary SAFED France SAS, AICHELIN Group is now putting a focus on its service branch and strengthening its Ludwigsburg site.
Investments amounting to €200,000 have gone into the expansion of logistics systems and service staff, to establish a European distribution centre as an extension of the spare parts warehouse in Ludwigsburg. This investment will enable customers to benefit from service control across all sites and will see all services for AICHELIN and SAFED under a single source.
Among other things, investments were made in the procurement of an additional vertical lift module for automated storage and retrieval, as well as in warehouse software for the intelligent linking of the picking systems. Moreover, new employees were hired for the expanded warehouse and the logistics team was also enhanced. In the coming months, the focus will be on further optimising the flow of materials, in particular to be able to serve the aftersales of spare and service parts as well as cater to customer needs that arise at short notice.
AICHELIN Service is the global competence centre for all customers that use AICHELIN and SAFED heat treatment systems as well as third-party systems. It is a ‘one stop shop’ for all customers. The focus is on the planning and execution of maintenance and repair work as well as conversions and modernisations of existing heat treatment plants. Increasing energy efficiency, reducing CO2 emissions, and increasing plant safety, play a particularly important role here. This goes hand in hand with the scheduling of service technicians in-line with demand and deadlines, as well as the procurement and delivery of spare parts. Through specialist forums and seminars as well as customer specific training courses, AICHELIN Service offers its customers relevant specialist knowledge and an exchange with experts.
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Having spent a decade in the fastener industry experiencing every facet – from steel mills, fastener manufacturers, wholesalers, distributors, as well as machinery builders and plating + coating companies, Claire has developed an in-depth knowledge of all things fasteners.
Alongside visiting numerous companies, exhibitions and conferences around the world, Claire has also interviewed high profile figures – focusing on key topics impacting the sector and making sure readers stay up to date with the latest developments within the industry.
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