EFC International states that it continues to “redefine the world of distribution” with the recent implementation of Power BI (from Microsoft®), which is linked to its internal SAP operating system and CRM software.
EFC has always looked to embrace and implement advanced innovative technology and digital transformation. “Our recent implementation of Power BI provides our executives, engineers, sales managers, salespersons, and business development team, with a powerful business analytics tool that provides real time interactive dashboards – customised to fit our business strategy and performance metrics in all areas of the business,” comments Matt Dudenhoeffer, CEO at EFC. “Our SAP and CRM systems have always been incredibly versatile and useful in enabling customised reports and detailed data for our suppliers and customers at the click of a button, and now we can take that a step further with interactive visualisations through a simple interface.”
EFC mentions that it was one of the first distributors in its market space to implement SAP, which was accomplished in the year 2000. “We were ahead of our largest customers and suppliers, most of whom have subsequently converted to SAP in recent years. We were also an early adopter of CRM. Our entire organisation across the globe is integrated and running on these systems, including our recent roll out of Power BI,” said Tom Mansholt, vice-president of operations.
EFC International is an ISO 9001:2015 certified, premier global provider of speciality engineered fasteners including plastic injection moulded parts, spring steel stamped fasteners, hose clamps, panel fasteners, routing components and a vast breadth of numerous other engineered components.
EFC services the market through regional field engineers, customer service departments and warehouses located in each region, enabling customers to receive local support and supply.
Having joined the magazine in 2012, Claire developed her knowledge of the industry through the numerous company visits, exhibitions and conferences she attended both in the UK and abroad.
Claire prides herself on keeping readers well informed and up to date with the latest industry news.