Leading REHAU window and door fabricator Shepley® Windows has reached the 10 year milestone in its use of high-quality fasteners from Rapierstar.
UK-based Shepley® Windows is at the forefront of volume window and door manufacturing, being one of the original ‘super fabricators’, and has a long established outstanding reputation for consistently high-quality windows and doors. The thriving company produces over 2,000 windows every week, and its Visage window range attracts a loyal installer client base that values its enhanced security and aesthetics, as well as the short lead times available.
Rapierstar has supplied a wide range of fasteners to Shepley for 10 years, over which time it has successfully kept pace with the evolution of new REHAU profile systems and ever advancing hardware configurations, to keep the fast moving production environment on track. Its latest delivery record is excellent, with Rapierstar delivering its fasteners on time, in full, and error free, for more than 99.2% of orders.
Rapierstar’s service, however, has always extended well beyond simply supplying product to the fabrication lines. It provides regular ‘fastener health checks’ to ensure the factory’s use of fasteners is correct throughout. This consultancy approach helps Shepley streamline production and maintain product quality and performance standards that far exceed customer expectations.
“Our success has been built around supplying excellent quality doors and windows every time, on time, and that’s something we can only do by being super efficient in our manufacturing. That means aligning ourselves with the right supply chain partners and having confidence in their ability to deliver high-quality components when we need them. Rapierstar is exactly this kind of supplier, and the fact that we’ve sourced our fasteners from them for a decade demonstrates how well they tick all the boxes,” comments Tony Ball, sales director at Shepley Windows.
Rapierstar operates from a purpose-built head office and 100,000 square foot bonded distribution centre near Congleton in Cheshire, with supporting sites in Belfast and Norwich ensuring smooth distribution to all parts of the British Isles. Its own branded products are designed and manufactured to exacting speed of insertion, strength of drill point and high plating standards, with quality assured through comprehensive testing at both its manufacturing plants and its ‘in-house’ R&D test facility at Congleton. This industry leading regime enables Rapierstar to comply with all appropriate British, European and international quality standards and to continuously improve product performance through innovation.
“A lot has changed in the market in the past decade, but our ethos of customer collaboration, service and quality remains the same, and we are delighted that Shepley Windows continues to benefit from choosing Rapierstar fasteners. Looking ahead, we will be working hard to ensure that Shepley’s design and production teams can benefit further from our added-value services and we look forward to continuing our long relationship,” comments David Furness, managing director at Rapierstar.
Will joined Fastener + Fixing Magazine in 2007 and over the last 10 years has experienced every facet of the fastener sector - interviewing key figures within the industry and visiting leading companies and exhibitions around the globe.
Will manages the content strategy across all platforms and is the guardian for the high editorial standards that the Magazine is renowned.